Client Reviews of Susan C. Lawhon

Ms. Lawhon has prepared my federal and state taxes for the past 10 years and I've had no problems. A few weeks ago, I received a notice from the IRS that my 2013 return wasn't filed. When I called Ms. Lawhon to find out why, she asked me to bring my printed copy of the return to her home office. She proceeded to remove the page of the return that she'd signed indicating that she was the preparer. She told me that she'd "dropped the ball" and was sorry that she hadn't actually filed the return. Later, I received a letter in the mail from her which included a refund for her preparer's fee. I understand that people make mistakes, but to remove any evidence that she prepared and was to file the return was extremely dishonest. I will now have to file the return nearly a year late and pay the necessary penalties due to her incompetence.